As an online company, we strive to provide a return service that’s easy to understand and meets the need of the customer!

All eligible items must be returned within:

  •  7 days from the date item is delivered for a REFUND 
  •  WITHIN 30 days for an Store Credit. Store Credit is Valid for ONE Year


  • Any defects must be reported within 7 business days of item being delivered.


In order to receive a REFUND/ STORE CREDIT for your order:

    • Item must be in the original condition (UNWORN/UNDAMAGED/UNALTERED). 
  • We can only accept returns that are in the original, resalable condition. 
  •  Any shoes returned with signs of wear or damage that have occurred while in possession of the customer will denied your return.  



IMPORTANT: DawnLaRue shoe reserves the right to decline return  if the terms described above have not been met.



Unfortunately, we do not except exchanges since we do not hold items or promise a restock of any inventory.